Chained Top

Shipping Policy

Thank you for shopping at De’Major Collection. All orders from De’Major Collection are subject to our shipping policy, outlined below. If you have any questions about our shipping practices, please contact our dedicated support team at.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Where We Ship

De’Major Collection is pleased to provide domestic and international shipping options. Please [click here] for more information about international shipping. De’Major Collection offers shipping to all USA states, territories, and even APO/FPO addresses. .

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Processing

We process orders during our normal business hours.

Unless otherwise stated, please allow 1 to 5 business days for us to process your order. Orders received before 5PM CST are usually shipped on the same day. We make every effort to fulfill orders as quickly as possible, but sometimes life throws us a curveball. (Ahem, Covid-19.) If we are experiencing longer than usual processing times, we will notify you either on our site or by email.

Shipping Rates & Timing

De’Major Collection has multiple shipping rates, depending on either the product or the shipping method chosen. The shipping charge will be calculated and displayed during checkout. An estimate of the time it takes to deliver your order will be provided on our website. Please remember that the time it takes to process your order is a separate estimate from the time it takes to ship and deliver your order.

Tracking Your Order

When your order has shipped, we will send you an email with tracking info so you can check in on the delivery of your order. If you don’t receive this email in a timely fashion, please reach out to us at demajorcollection@gmail.com.

Lost, Stolen, or Damaged Orders Contact us via email demajorcollection@gmail.com

Refund policy

ALL SALES ARE FINIAL Once customers make a purchase, they will not be able to return that item for a replacement or refund. Exchanges are an optional on particular items. Please contact us via email for more information: demajorcollection@gmail.com